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Tag: comms

Does Transparency Pay Off?

And other strategies for delivering good service By Remek Gabrys, Commercial Director, Sapio Research   “Unfortunately, I will not be able to help on this occasion”. How often were you brave enough to say this to your existing or prospective...

CMS More Accessible with 5 New Auditors Added to Roster

For more than 20 years, PRCA and ICCO have offered CMS audits framework for independent certifications to help agencies be accountable and to improve their business processes. Customers’ growing demand for trust and accountability is fuelling a desire from clients...

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